Tfl SERU Section 9 Mock Test
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Section 9: Safeguarding Children and Adults at Risk
Safeguarding means protecting children and adults at risk (sometimes called vulnerable
adults) from harm and abuse.
This section gives you information on how to keep your passengers safe.
Online safeguarding awareness training is also available. It is important that you take this
training.
Who is a child or an adult at risk?
According to the law, a child is a person under the age of 18. All children are vulnerable to
harm and abuse because of their age. Children are less able to protect themselves and
are dependent on adults. This makes them vulnerable to being exploited or abused.
An adult at risk is anyone over the age of 18 who is in need of extra care and support. An
adult may be at risk of harm or abuse because they are unable to protect themselves. This
might be because of their age, a disability or mental illness.
Carrying unaccompanied children in your vehicle
If your passenger is an unaccompanied child, make sure your operator knows, and that
you know the name of the adult who will be meeting the child at the end of the journey.
Your operator should give you that information.
Carrying children and adults at risk in your vehicle
As a driver, you may have to transport children or adults who are at risk. You may come
into contact with passengers that are being trafficked, exploited, abused or who are in
need of help in some other way.
Keeping children and adults at risk safe from harm and abuse is everybody’s
responsibility, not just social workers or the police. You can help with this and you should
know what to do if you have concerns that a person is at risk. You might notice things
which do not seem quite right, and you could be in a position to report something to the
police that may help protect someone at risk.
Make sure your behaviour with all passengers, including children and adults at risk, is
appropriate and professional at all times. Be aware of how your actions could affect others.
County lines
Criminal exploitation is also known as 'county lines'.
This is when gangs and organised
crime groups use children and young adults to sell drugs. These children and young adults
are often forced to travel across counties for example, by train or in taxis and private hire
