The Apple Store Genius Bar Broke My $5,000 iMac Pro

Getting your iMac Pro repaired is even harder than expected...
Update video - https://www.youtube.com/watch?v=6OceuTkSYNo

Apple's new iMac Pro is a $5,000+ machine but many users are reporting that Apple Support isn't servicing them—even under warranty. They repaired ours, but the Genius Bar destroyed it in the process. What a disaster!

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